Made to order
Allow 3–5 business days for personalisation and production before dispatch or collection. Transit time is additional. We do not promise a fixed arrival or Christmas delivery date unless agreed in writing.
FREE Aramex delivery — Brisbane and Gold Coast
We currently deliver only to eligible Brisbane and Gold Coast metropolitan street addresses, using Aramex. There is no minimum order value for this free delivery offer. Enter your address at checkout: eligible addresses receive the free Local delivery option.
Free Aramex delivery is limited to the verified postcodes listed below. A postcode outside this list is not automatically eligible for free delivery, even if it is near Brisbane or the Gold Coast. Enter your complete street address, suburb and postcode at checkout. PO boxes and Parcel Lockers are not supported.
View free delivery postcodes
4000, 4005, 4006, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4018, 4019, 4020, 4021, 4022, 4030, 4032, 4034, 4035, 4036, 4037, 4051, 4053, 4054, 4059, 4060, 4061, 4064, 4065, 4066, 4067, 4068, 4069, 4070, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165, 4169, 4170, 4171, 4172, 4173, 4174, 4179, 4205, 4210, 4214, 4215, 4217, 4220, 4221, 4224, 4227
Extended-area Aramex delivery — A$15
A fixed A$15 delivery surcharge applies to postcodes 4025, 4124, 4207, 4208, 4209, 4211, 4213, 4223 and 4228. This is our postcode-based delivery charge, not a live carrier quote. All suburbs within these postcodes use the same charge, including suburbs that may have lower carrier costs.
For any other postcode outside the free delivery list, contact us before ordering to confirm service availability and any additional delivery charge. Do not select pickup unless you will collect in person. International shipping is not currently offered.
Shopify may require a delivery contact phone number. Choose regular checkout or Shop Pay: some other express payment buttons can hide local delivery.
Free Southport collection
Collect from SupermarCat, 2 Davenport Street, Southport QLD 4215. Choose collection only if you will collect in person. Wait for your ready-for-collection email, arrange a time and bring your order confirmation.
Australia Post — additional charge
Australia Post is not included in free Aramex delivery. If you prefer Australia Post within our service area, request a quote before paying. We will confirm the additional charge and arrangements before sending a payment link. No fixed Australia Post charge is currently available at checkout. A quote request does not book postage or place an order.
Delivery problems
Provide an accurate street address, suburb, postcode and contact details. Contact info@supermarcat.com.au about an address error, delay, loss or damage. We will investigate and provide any remedy required by Australian Consumer Law. Your consumer rights do not end when a parcel is handed to the courier.
A hot coffee on us with Southport pickup
Choose pickup at SupermarCat, 2 Davenport Street, Southport QLD 4215. Each paid pickup order includes one complimentary regular hot coffee, redeemed when you collect your order. Upgrades cost extra. One coffee per order, not per item; no cash alternative.
Wait for your ready-for-collection email and arrange a time before visiting. Bring your order confirmation and ask our team for your pickup coffee.
Your making queue and estimated completion
Each personalised order joins our making queue once payment and all personalisation details are confirmed. Please allow 3–5 business days for queueing and making, counted from the next day. Weekends do not count; public holidays or details still to confirm may extend the estimate. Courier transit is additional.
Your order confirmation explains the estimated making window. For Southport pickup, wait for a separate Ready for pickup email before visiting. We send that only after the item is made, checked and at the collection point. If timing changes, we will contact you.